1. 100% Refund Guarantee
Under the following circumstances, applicants may receive a 100% full refund*
‧ Notify VolTra of your withdrawal from the workcamp 30 days before the start date in writing
‧ Under the subsequent circumstances:
a. The local workcamp organisation calls for a cancellation of its project; or
b. The place of the workcamp has implemented quarantine measures, due to the COVID-19 pandemic; or
c. The Hong Kong Government imposes black or red Outbound Travel Alerts to workcamp locations or advising against travel to specific areas for the public
2. Flexible arrangements
Applicants are able to adjust the dates and place of work, on any day before the workcamp begins^
*100% Refund Guarantee:
i. Applicants can receive a VolTra cash coupon, without any extra fees; or
ii. Applicants can apply for a cash refund, subject to a 300HKD administrative fee, with the remainder refunded via Paypal or bank transfer.
30 days or more before the workcamp start date
|Under 30 days before the workcamp start date||HKD300|
#VolTra Cash Coupon:
Each coupon is set at HKD3,350 with a two-year validity period. This coupon can be used by anyone. In any future events organised by VolTra, the coupon can be used as a cash-equivalent of HKD3,350. Each cash coupon can only be used once, and can only be used upon one event organised by VolTra.