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Amendment or Cancellation

  
  


Amendment

Amendment before acceptance

If you change your workcamp choices after application submission but before acceptance by the workcamp hosting organization, you are required to pay a Change Fee of HK$400. You must pay the fee before VolTra has received the acceptance notice from the hosting workcamp organizations. Otherwise, you have to pay the Change Fee for the workcamp after acceptance.

Amendment after acceptance

If you change your workcamp choices after acceptance by the workcamp hosting organization, you are required to submit the amendment request and pay the Change Fee of $800 at least 14 days before the workcamp commencement date. Otherwise, VolTra will not process your amendment.

Before submission of the Amendment request, please deposit the Change Fee to the bank account below:

Name of Bank

HSBC

Name of Account

VOLTRA LIMITED

Account Number

048-848030-838

Currency

Hong Kong Dollar

After completion of bank deposit, please submit the new Application Form and Soft copy of Bank-in Slip by email at [email protected]

Note:
1. VolTra will only process your amendment upon receiving the new Application Form and the Change Fee.
2. If you cannot join a workcamp due to personal reasons and without making amendment, your application will be considered a cancellation and all fees are non-refundable.
3. Any application which has already made amendment is not eligible for Give-up and refund of application fee.

 

Cancellation

VolTra has a very strict cancellation policy to discourage cancellation of workcamps.

All cancellation request must be submitted before the workcamp commencement date. Otherwise, it will be treated as absence. Please make sure that you are able to participate in the workcamp before applying. You may consider purchasing travel insurance to reimburse you in event of sickness, personal or family tragedy, flight unavailability, visa rejection, etc.

Personal Reasons

If you request cancellation for personal reasons, all fees are non-refundable. However, a cash coupon*, valued equivalent to your application fee after deduction of administration fee (Before Acceptance: HK$400; After Acceptance: HK$800) will be given to the applicant for joining VolTra’s projects in the future.

Non-Personal Reasons

If your workcamp is cancelled by the reasons of hosting workcamp organizations (e.g. the workcamp is full or cancelled, the dates of the workcamp are changed, etc.), you can request for a refund. Upon receiving your give-up request, VolTra will refund the Application Fee after deducting the Give-up Fee of HK$300.

Please note that any application which has already made an amendment is not eligible for Give-up and refund of application fee.

 

*Cash Coupon: This coupon is transferrable. The coupon holder could use it for joining any VolTra’s activities as cash. All coupons can be used once and for only one event organized by VolTra. It is valid for 2 years from the issuing date.

Workcamp Tips  / Fee Policy / 2018

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