Cancellation of Special Workcamp
*For international workcamp, please refer to here.
Outbound Travel Alert
If the Hong Kong Government issues a black or red Outbound Travel Alert for the country of the project location within 30 days from project commencement date, the project will be cancelled and 70% of the total project fee shall be refunded to the Applicant.
Cancellation by VolTra or Hosting Organization
Except the situation that the Hong Kong Government issues a black or red Outbound Travel Alert for the country of the project location, if the project is cancelled by VolTra or the Hosting Organization, any payment which has been paid to VolTra shall be fully refunded to the Applicant.
Cancellation by Applicant
The Applicant may cancel his project by sending a prior written notification to VolTra. However, if the Applicant does not show up in the project and no prior written notification has been submitted to VolTra, he will be considered absent from the project.
If the Applicant submits his written notification to cancel his project by 30 days before project commencement date, 50% of the total project fee shall be refunded to the Applicant.
Please note that the total project fee is non-transferrable under any circumstances.