Key Responsibilities:​

• Serve as the primary liaison between the team and volunteers, ensuring clear and effective communication.

• Respond to inquiries from potential and current volunteers regarding recruitment and service activities.

• Occasionally attend and manage volunteers during service days (weekdays or weekend), providing on-site coordination and support.

• Oversee the operational aspects of our volunteer service platform, acting as the point of contact for technical queries and enhancements.

• Coordinate with external web developers to implement new features, troubleshoot bugs, and resolve IT-related issues.

• Assist in preparing meeting materials for regular funder meetings, including data analysis and performance reporting, and verify and validate volunteer submissions recorded on the website.

Qualifications:

• Fresh graduates are welcomed; a major in Communications is preferred.

• Fluency in Cantonese and Chinese (both speaking and writing); proficiency in English.

• Exhibit strong communication skills, with the ability to engage with a diverse volunteer base.

• Prior experience in volunteer service is an asset but not mandatory.

• Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint,

• Demonstrated ability to work collaboratively in a team environment.

• Strong organizational skills with attention to detail.

• Enthusiastic about promoting volunteerism and capable of inspiring others.