1.1. ARBITRATION. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, ANY CLAIM, DISPUTE OR CONTROVERSY OF WHATEVER NATURE (“CLAIM”) ARISING OUT OF OR RELATING TO THESE TERMS AND/OR OUR APP OR SERVICES MUST BE RESOLVED BY FINAL AND BINDING ARBITRATION IN ACCORDANCE WITH THE PROCESS DESCRIBED BELOW.
PLEASE READ ALL THE TERMS CAREFULLY. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, YOU ARE GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) ALL DISPUTES IN COURT BEFORE A JUDGE OR JURY.
1.2. Changes to the Terms. We may amend, change, modify or revise the Terms at any time, and we may post a notice on our platform at (“Platform”) of any material changes, and you can see when these Terms were last revised by referring to the “Updated” legend above.
Your continued participation in Competitions and/or use of App or Services means you accept any new or modified Terms. You are responsible for reviewing the Terms for any changes, so please check back here from time to time.
1.3. Eligibility. You may not modify these Terms except in writing signed by both you and Goodmates. For purposes of these Terms, “writing” does not mean an email nor an electronic/facsimile signature.
1.4. Registration. When you create an Account, you will be asked for a legitimate email address that you control and to create a password. After registration, you will be given the opportunity to create a username or accept a username given by the Services. The password and username are needed to participate in the Services.
As a registered user, you can update your account settings, including your email address, by logging into your Goodmates Account inside any Goodmates-enabled game and clicking “Account Settings”. Also, if you forget either your password or username, you can visit the Platform or email us for help.
Please keep your username and password secret because you are responsible for all activity in your Account. Although we may offer a feature that allows you to “save” or “remember” your password, this feature makes it possible for third parties to access your Account, so please use that feature prudently because such use is at your own risk. We may, in our sole discretion, reject, change, suspend and/or terminate your username.
1.5. Your Account. As the holder of your Account, you are solely responsible for complying with these Terms, and only you are entitled to all benefits accruing thereto. You may not allow any other person to (i) access your Account; (ii) access Services or App through your Account; or (iii) accept or use prizes, winnings and other representative of value (including without limitation digital trophies, virtual currency or virtual goods) (collectively “Winnings”).
Neither your Account nor Winnings nor any Digital Assets (defined in Section 10.3) are transferable to any other person or account. You must immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of our security or the security of your Account in any Goodmates-enabled game.
1.6. Personal Location Data: As a part of this service, on behalf of our developer partners, we collect location information from your device. If you would like to opt out of having this information collected, you can disable location access to any game with the Goodmates SDK through the Settings menu on your mobile device.
1.7. Use of Information Collected: By upgrading an account and providing an email address, users authorize Goodmates to provide them with important announcements, relevant promotions, and other related communications relating to the Service, App and Competitions. Users will always have the opportunity to opt out of these communications at any time.
1.8 Employee Policy: Goodmates employees may use the Services and/or App for the purpose of testing the user experience, but may not withdraw money. Goodmates contractors, affiliates, or partners may use the Platform, Services and/or App without such limitation, but only if they do not have any access to non-public information relating to the Services and/or App that would lead to any advantage in their play using the Services and/or App.
2.1. The Services. On behalf of our developer partners, we may, with or without notice to you:
(1) modify, suspend or terminate your access to the Platform, Services and/or App for any reason without liability; and
(2) interrupt the operation of the Platform, Services and/or App as necessary to perform maintenance, error correction, or other work. As agent for our developer partners, we may suspend and/or close the account of any user who violates, or whom we reasonably believe may be in violation of or will violate, these Terms, at any time without notice and without liability. Also, and without limiting our other rights or remedies, if we believe you have violated these Terms or if you have violated these Terms, as agent for our developer partners, we may determine that your Winnings, if any, will be forfeited, disgorged or recouped.
2.2. App. If you wish to participate in Competitions or receive Services, you may be required to first download certain mobile applications from our third-party developer partners which have integrated Goodmates’s SDK (together with the content included therein, any associated documentation, and any application program interfaces, license keys, and patches, updates, upgrades, improvements, enhancements, fixes and revised versions of any of the foregoing, is collectively “App”).
If you do not download the App, you will not be able to participate in Competitions or receive relevant Services. Whether you download the App directly or from a third party, such as via an app store, your use of the App is subject to these Terms.
2.3. Remote Access and Updates. We and/or our developer partners choose to offer technical support for App from time to time in our discretion. Such technical support may require that we or our developer partners remotely access your device on which the App is installed (“Device”).
Also, if and when our developer partners update the App or deploy patches, updates, and modifications to the Goodmates SDK integrated into the App, as applicable, we may do so through remote access of your Device without your knowledge. You hereby consent to these activities. You acknowledge that if we or our developer partners cannot remotely access your Device, then the App may no longer work, and this may prevent you from participating in Competitions or otherwise receiving Services.
2.4. Beta Releases. For any Service that is identified by us or our developer partners as a “beta” version (“Beta Service”), you acknowledge and agree that a Beta Service may contain more or fewer features than the final release of the Service. We and our developer partners reserve rights not to release a final release of a Beta Service or to alter any such Beta Services’ features, specifications, capabilities, functions, licensing terms, release dates, general availability or other characteristics. Beta Services may not be suitable for production use and may contain errors affecting proper operation and functionality.
2.5. Third Party Sites. You may be able to access third-party platforms or services via the App, Services or Platform. We are not responsible for third-party platforms, services, or content available through those third-party services. You are solely responsible for your dealings with third-parties (including advertisers and game developers). Your use of third-party app, platforms or services may be subject to that third-party’s terms and conditions.
YOUR REPRESENTATIONS AND WARRANTIES TO US
You represent and warrant
to us that (1) you have the right, authority, and capacity to agree to these
Terms, to register for an Account, and to participate in those Competitions for
which you register; and (2) you will comply with these Terms when participating
in Competitions, receiving Services, and/or using App; and (3) all information
you supply to us or our developer partners is complete, accurate and current
(and knowingly submitting incomplete or inaccurate information, or failing to
update and maintain current, complete and accurate information, may result,
without limitation, in immediate termination of your Account and forfeiture of
You will, at your own
cost and expense, indemnify and hold us and our directors, officers, employees
and agents harmless from and against any and all claims, disputes, liabilities,
judgments, settlements, actions, debts or rights of action, losses of whatever
kind, and all costs and fees, including reasonable legal and attorneys’ fees,
arising out of or relating to (i) your breach of these Terms; (ii) any use of
your Account, the Platform, the App and the Services by any person including
yourself; (iii) your violation of Applicable Laws; and/or (iv) your negligence
or misconduct; and, if we instruct you in writing, you will, at your cost and
expense, defend us from any of the foregoing using counsel reasonably
acceptable to us.
these Terms as if set forth in their entirety, explains the policies put in
place and used by us to protect your privacy as you visit the Platform,
participate in Competitions, download and use the App and receive Services, and
its terms are made a part of these Terms by this reference. We receive, store
and use all information that you submit to the Platform and all information you
submit in registering for and participating in Services, in accordance with the
We also collect anonymous
aggregated and/or statistical data reflecting your use of the Platform and
Services and may use such data for tracking, reporting and other activities in
We will not intentionally disclose any personally identifying information about
you (including information submitted in creating an Account, your social security
number, your email address, phone number, or passport, information obtained by
the Platform from cookies, and information regarding your IP address) to third
parties without your consent except
(1) where expressly specified in these
we, in good faith, believe such disclosure is necessary to comply with
Applicable Laws, to enforce these Terms against you, or to help prevent a loss
of life or physical injury or crime.
5.2. Communications with
notifications to notify you when you win our developer partners’ Competitions,
when a Competition you have entered has completed, and to let you know of
special promotions, events and policy changes. We may also communicate with you
via email, text message, push notification or chat for any other purpose
relating to Services or App.
We or our representatives
may monitor all communications made by or received by you while using the Platform
and Services. If you do not wish to receive these communications from us, you
may opt out by emailing support@Goodmates.com, but you acknowledge that opting
out may result in your inability to participate in our developer partners’
Competitions or receive Services.
5.3. Device Information. Using the App and
Services requires an Internet connection to our servers, and we (on behalf of
our developer partners) or our developer partners may need to collect certain
information from you and your Internet-enabled device (“Device”) in order to
make the App and Services available to you, such as hardware system profile
data, internet connection data and any other data related to the operation of
the Service from any Device that logs onto the Service using your Account. We
5.4. Warning. Please take care in
sending us sensitive information because third parties can unlawfully intercept
or access transmissions or private communications between you and us, and you
acknowledge that internet transmissions are never completely private or secure.
For your safety, you should never reveal any sensitive personal information in
any Goodmates-enabled public forums, message boards or chat features.
Activities. By registering for an Account, you allow us and/or our
developer partners to publicly display your username and tournament records,
and to use this information for any purpose. By using the Services, you allow
us and our developer partners to print, publish, broadcast and use, worldwide,
in any media and at any time, your name, picture, voice, likeness, and/or any
biographical information that you submit to us or our developer partners
(“Biographical Information”) for promotional, marketing or related business
purposes, without compensation to you. However, we will never sell your Biographical
Information without your prior written consent, and our use of your personally
5.6. Gameplay Dialogue. On behalf of our
developer partners, we may use third party platforms and technologies to record
or stream gameplay or chat dialogue occurring through the Services, including
your own dialogue (“Recordings”). We use Recordings to verify compliance with
these Terms and as part of marketing and promotion of the Services. Please do not
submit personally identifiable information in gameplay dialogue—this
information is available for anyone to see and use. You may record and
distribute your own recordings of gameplay dialogue for non-commercial purposes
(i.e., you may not record or distribute Recordings for compensation) so long as
your recording and distribution: (a) do not include other products or services
that are competitive with the Services, and (b) comply with these Terms.
5.7. Children. The Services will
not knowingly accept personal information from anyone under 18 years old. If
you believe that a child under 18 has gained access to the Services, please
contact us at support@Goodmates.com. On behalf of ourselves and our developer
partners, we have taken commercially reasonable steps to restrict use of
Services to those who are at least 18 years old. As agent for our developer
partners, we do not sell products or services for purchase by minors.
ACCEPTABLE USE POLICY
6.1. Rules of Conduct. You are personally responsible for your use of Services and App, and while using Services and App you must conduct yourself in a lawful and respectful manner in accordance with our rules of conduct below. We may temporarily or permanently ban users who violate these rules, or who abuse email communications, support communications, or the community purpose of any message board areas, as determined by us and our developer partners, in our sole discretion. We and our developer partners reserve the right to disable a player’s ability to upload profile photos or edit their username at any time.
• Profanity, obscenities, or the use of **asterisks** or other “masking” characters to disguise such words, is not permitted.
• You may not use or upload obscene, lewd, slanderous, pornographic, abusive, violent, insulting, indecent, threatening and harassing language of any kind, as determined by us in our sole discretion.
• Service usernames will be displayed as ‘Your Name’; impersonating other players is not allowed.
• Do not share personal information (your name, phone number, home address, and password) with other users.
• Do not transmit or upload any copyrighted or trademarked materials in messages or postings.
• Information disclosed in chat rooms, message boards, gameplay dialogue or via eMessages is revealed to the public, and neither we, nor our developer partners, is responsible for information you choose to disclose to others.
• Advanced fonts, java, tables, html or other programming codes or commands are not allowed in messages.
• You may not attempt to participate in any Service by means of automatic, macro, programmed or similar methods.
• You may not commit fraud with regard to any Service.
• You may not attempt to impersonate or deceive another user for the purposes of illicitly obtaining cards, passwords, account information etc. (aka “scamming”).
You may not make any commercial use of any of the information provided on the Platform or through the Services nor make any use of the Platform or Services for the benefit of a business.
6.2. Your Content. You acknowledge that the Service is a passive conduit for user content and that: (i) neither we, nor our developer partners, pre-screen user content or communications or (ii) control, verify or pay for any user content or communications. We do not endorse, and specifically disclaim any responsibility or liability for, any publicly posted content. In addition, as agent for our developer partners, we may terminate your access to any public forums at any time, without notice, for any reason whatsoever, and/or delete, move or edit content submitted publicly, in whole or in part. You may only upload, send, and receive messages and material that is related to the subject matter of the public forums, complies with Applicable Laws, and conforms to any additional terms of service posted in the public forums. You may not upload to, distribute, or otherwise publish any content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under the law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. Submissions or opinions expressed by users are that of the individual expressing such submission or opinion only. Subject to the foregoing, as agent for our developer partners, we may edit, refuse to post, or to remove any information or materials submitted, in our discretion. You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of your submissions or content.
6.3. Cheating, Fraud, and Abuse. In accessing or participating in Services or using the App, you represent and warrant to us and our developer partners that you will not engage in any activity that interrupts or attempts to interrupt the operation of the Services or App. Anyone who engages in, participates in or displays behavior that may be interpreted, in the discretion of us and our developer partners only, as unfair methods in participating in Services or using the App, including but not limited to, the opening and/or use of multiple accounts, the use of unauthorized or altered app or hardware to assist play (e.g., bots, bot nets, and collusion with bots), intentionally poor play in certain games to achieve competitive advantage, collusion with other players (e.g. intentionally losing rematches in Cash Competitions), deliberate transfer of money between accounts (e.g., “money laundering”), harassment of other participants, posting objectionable material, breach of these Terms, breach of security of your Account, or any other act (whether through the use of automated technology or otherwise) that unfairly alters your chance of winning or constitutes the commission of fraud (collectively, “Abuse”), you will be subject to immediate sanction (as determined by us and our developer partners only), which may include, without limitation:
(1) immediate termination of your Account and blocking of your access to the Platform and Services; (2) any Winnings that you may otherwise have been entitled to receive shall be void and forfeited; and (3) any Winnings received by you shall be subject to disgorgement and/or recoupment. In addition to the foregoing, as agent for our developer partners, we reserve the right to disclose or report any money laundering similar illegal activity to law enforcement and regulatory authorities. Without limiting our other available remedies, we, solely, or in conjunction with our developer partners, may institute or seek any injunctive relief, civil and/or criminal proceedings against you and/or any of your co-conspirators arising out of or related to your commission of Abuse, including without limitation recovering all of our and/or our developer partners’ fees and expenses (including reasonable attorneys’ fees) in connection with such efforts.
6.4. Hacking, Tampering, or Unauthorized Access. Any attempt to gain unauthorized access to systems or any other user’s account, interfere with procedures or performance of Services, App or the Platform or deliberately damage or undermine the Services or App is subject to civil and/or criminal prosecution and will result in immediate termination of your Account and forfeiture of your Winnings. You acknowledge that we are not responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Services or your Account.
6.5. Restrictions. Any use, reproduction or redistribution of the Service, App, or related products or services (including without limitation, Digital Assets) not expressly authorized by these Terms is expressly prohibited. You may not engage in, or assist others to engage in, conduct that would damage or impair our property including, without limitation: (a) copying, distributing, transmitting, displaying, performing, framing, linking, hosting, caching, reproducing, publishing, licensing, or creating derivative works from any information, app, products or services obtained from us; (b) providing unauthorized means through which others may use Services such as through server emulators; (c) taking actions that impose an unreasonable or disproportionately large load on network infrastructure, or that could damage, disable, overburden or impair our Platforms or Services; (d) interfering with any other party’s use and enjoyment of Services and/or App (including cheating) or the Platform; and/or (e) attempting to gain unauthorized access to third party accounts, the Service or App.
6.6 Community Guideline. Besides the rules listed above, users should also follow the Community Guideline when creating the content on the platform. “Goodmates” is a relaxing, friendly platform co-created by members. To provide an open environment for you to interact with and learn from people from different places. We sincerely invite you to maintain this unique community space with us.
We believe the following fundamental elements that could contribute to our community:
(a) Sincerity: The interaction between people start with sincerity
(b) Respect: Everyone deserves to be respected and listened. No one should be harassed, maliciously attacked or bullied.
(c) Diversity: Different people may have different opinions and viewpoints. Do respect others’ right to maintain their own viewpoints, and be inclusive when listening to opinions from different angles.
(d) Mutual Understanding: Truth can be gleaned from lively debates, and consensus is usually formed in the midst of discussions and arguments with good-intention.
(e) Safey and Friendly: Co-create a meaningful, free, and healthy discussion environment.
If any users find any one of the situation below, please report to the platform admin:
(i) Any suspected fake account
(ii) Any suspected false information (i.e. false information, fake news or announcement)
(iii) Any content that is suspected of infringing privacy (i.e. publishing, reposting, copying, downloading, or intention to share relevant posts/content in any format, including but not limited to pictures or videos, without getting prior consensus or authorization from the related parties)
(iv) Any suspected malicious attacks, pornography, violence, bullying, hate speech, harassment, or threats contents
(v) Any Illegal content/ behaviour
(vi) Advertisement/ spam message in any format
Once the violation is certified, our team would delete the related content/ remove the user account within 24 hours without prior notice to that user. User with serious violence of this guideline would be removed from the community, and be disqualified of joining VolTra’s future programme/ winning the programme prize (if applicable).
7.1 Programme Regulations. Participants should notice the following regulations when taking part in VolTra’s programme:
(1) Participants are required to form a group of designed number of participants to complete the group tasks. After the team is formed, it is not allowed to discretionary change the team members.
(2) The miles and ranking listing in this platform are for reference only. The final result of each games will be announced separately by the organizer/ VolTra.
(3) In case of special circumstances, contestants must be granted from VolTra by email, or submit the inquiry through the chat-bot of the program page.
(4) VoLTra reserves the right to disqualify, and to take disciplinary action to applicants who provide incorrect personal data/details.
(5) VolTra reserves the right to deduct marks on participants submission include submit discrepant content and any forms of cheating.
(6) The pictures and video taken by VolTra and materials submitted on Glocal Action App are for the use of documentation and promotion. Participants will inform the staff member directly if he/ she does not wish to.
The Digital Millennium Copyright Act (DMCA) provides copyright owners who believe that their rights under the United States copyright law have been infringed by acts of third parties over the Internet with ways to protect their rights. If you believe that your copyrighted work has been copied without your authorization and is available in the Services in a way that may constitute copyright infringement, you can provide notice of your claim to the designated agent listed below. For your notice to be effective, it must include the following information:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of the intellectual property right that is allegedly infringed;
2. A description of the copyrighted work that you claim has been infringed upon;
3. A description of where the material that you claim is infringing is located in this game; Information reasonably sufficient to permit us to contact the complaining party, such as address, telephone number, and, if available, an e-mail address at which the complaining party can be contacted;
4. A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
5. A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
9.1. Your Content. Subject to these Terms, you grant to us a worldwide, perpetual, unrestricted, royalty-free license to use, copy, modify, distribute, publish, perform, transmit and display any and all communications, materials, content and information that you submit to us or our developer partners, whether directly or through the Platform, Services or App (“Content”), and waive any moral rights you may have in Content. Subject to these Terms, any communication or material you transmit to us, including any data, questions, comments, suggestions or the like, will be treated by us and our developer partners as non-confidential and non-proprietary.
Subject to these Terms, we and our developer partners may use Content for any purpose, without any compensation, accounting or other liability or obligation to you. If you use or share Content in a way that infringes others’ copyrights, trademarks, other intellectual property rights or privacy rights, you are breaching these Terms. You represent and warrant to us and our developer partners that for the duration of these Terms you have (and will have) all the rights necessary for the Content you upload or share on the services and that the use of the Content, as contemplated in this Section will not violate any Applicable Laws. If your Account is cancelled or terminated, we and our developer partners may permanently delete your Content from our servers and we have no obligation to return Content to you.
9.2. App License. Subject to these Terms, we grant to you a personal, nonexclusive, limited, non-transferable, non-assignable, non-sublicensable, limited license to install and run the App, in object code format only, on a Device owned or controlled by you, solely for the purpose of accessing and using the Services in accordance with these Terms, and solely for so long as your Account is open. You acknowledge that you are receiving licensed rights only. You may not network the App among devices. You may not directly or indirectly, or authorize any person or entity to: (i) reverse engineer, decompile, disassemble, re-engineer or otherwise create or attempt to create or permit, allow or assist others to create the source code of the App or its structural framework; (ii) create derivative works of the App; (iii) use the App in whole or in part for any purpose except as expressly provided herein; or (iv) disable or circumvent any access control or related device, process or procedure established with respect to the App. You acknowledge that you have access to sufficient information such that you do not need to reverse engineer the App in any way to permit other products or information to interoperate with the App. You are responsible for all use of the App that is under your possession or control.
9.3. Digital Assets. Some Services and App may allow you to create digital objects, such as avatars. Such digital objects, in addition to any digital or virtual objects or assets we assign to your Account, such as “Z”, virtual trophies or virtual goods, are collectively referred to as “Digital Assets”. You acknowledge that because all Digital Assets are created through the App and/or Services, we solely and exclusively own all Digital Assets. To the extent we do not automatically own any Digital Asset, you hereby irrevocably, expressly and automatically assign to us, in perpetuity, all right, title and interest in and to any such Digital Assets, including, without limitation, all copyrights, patent rights, trade secrets, trademarks, moral rights and all other applicable proprietary and intellectual property rights throughout the world. If you have any rights to Digital Assets that cannot (as a matter of law) be assigned to us in accordance with the foregoing, you unconditionally and irrevocably:
(i) waive the enforcement of such rights against us; and (ii) grant to us an exclusive, irrevocable, perpetual, worldwide, royalty-free license
(a) to reproduce, create derivative works of, distribute, publicly perform, publicly display, digitally perform and otherwise use and exploit such Digital Assets,
(b) to use, make, have made, sell, offer to sell, import and otherwise exploit any product or service based on, embodying, incorporating or derived from Digital Assets, and
(c) to exercise any and all other present or future rights not yet known in Digital Assets. Subject to these Terms, we grant you a limited license to use Digital Assets through your own Account solely for purposes and in furtherance of your use of Services.
9.4. Ownership. All content of the Platform, all Goodmates products and services, all Goodmates logos, symbols, expansion names and symbols, play level symbols, trade dress or “look and feel”, all Digital Assets and those portions of the App and Services which are property of Goodmates as well as all derivative works or modifications of any of the foregoing, and all related and underlying intellectual property (including without limitation patents, trademarks, trade secrets and copyrights), are our sole and exclusive property. We reserve all rights not expressly granted herein. Except as expressly set forth herein, no right or license is granted hereunder, express or implied or by way of estoppel, to any intellectual property rights and your use of Services and/or App does not convey or imply the right to use the Services or App in combination with any other information or products.
These Terms apply to you and to us from the date that you accept them as provided above, until termination of your Account (whether by deactivation, cancellation, closure, expiration or termination by you or us). You may terminate these Terms at any time and for any reason by going to your Account webpage and following the account closure process. Upon termination of your Account, you must immediately discontinue use of the Services and the App and your Account and promptly uninstall and delete all copies of the App. Immediately upon termination of your Account, all license and rights granted to you under these Terms automatically terminate and you shall automatically forfeit the right to use Digital Assets. Your obligation to pay accrued Fees will survive any termination of these Terms. Any and all terms and conditions within these Terms which should, by their nature, survive termination of these Terms, will survive such termination (including without limitation Sections 3.3, 4, 5, 6, 8.6, 8.7, 8.9, 8.10, 10.3 and 12 through 15 (inclusive).
In conjunction with our developer partners, we strive to keep Services up and running; however, all online services suffer occasional disruptions and outages, and we are not responsible or liable for any disruption or loss you may suffer as a result. You should regularly backup content that you store on the Services.
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, ALL SERVICES, PRODUCTS, INFORMATION AND DATA PROVIDED OR MADE AVAILABLE BY US OR OUR DEVELOPER PARTNERS (INCLUDING WITHOUT LIMITATION DIGITAL ASSETS AND APP) ARE “AS IS” AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND YOU ASSUME THE ENTIRE RISK WITH RESPECT THERETO. WE MAKE NO REPRESENTATION, WARRANTY OR GUARANTEE THAT SERVICES, YOUR ACCOUNT, APP, THE PLATFORM AND/OR DIGITAL ASSETS WILL BE SECURE, VIRUS-FREE, UNINTERRUPTED OR ERROR-FREE, OR THAT THE SAME WILL FUNCTION PROPERLY IN COMBINATION WITH ANY THIRD PARTY COMPONENT, TECHNOLOGY, HARDWARE, APP OR SYSTEM.
We are not responsible or liable for any damage, loss or injury resulting from, relating to or arising out of (1) use, access or attempted use or access of Services, Digital Assets, the App or the Platform; (2) downloading any information from the App, Services or Platform; and/or (3) violations of these Terms by other users. We have no responsibility to enforce these terms for the benefit of any user.
Some states do not allow the disclaimer of implied warranties; as such the foregoing disclaimer may not apply to you in its entirety.
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, NEITHER WE, NOR OUR DEVELOPER PARTNERS, SUPPLIERS OR LICENSORS, WILL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST DATA OR LOSS OF GOODWILL) OR INCIDENTAL DAMAGES, ARISING OUT OF OR RELATING TO THESE TERMS, THE PLATFORM OR ANY INFORMATION, SERVICES, PRODUCTS OR APP MADE AVAILABLE OR ACCESSIBLE TO YOU, WHETHER BASED ON A CLAIM OR ACTION OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER TORT, BREACH OF ANY STATUTORY DUTY, INDEMNITY OR CONTRIBUTION OR OTHERWISE, EVEN IF WE OR OUR DEVELOPER PARTNERS, THIRD PARTY SUPPLIERS OR LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, OUR MAXIMUM LIABILITY TO YOU ARISING OUT OF OR IN ANY WAY CONNECTED TO THESE TERMS SHALL NOT EXCEED A STANDARD AMOUNT. THE EXISTENCE OF ONE OR MORE CLAIMS BY YOU WILL NOT INCREASE OUR LIABILITY. IN NO EVENT SHALL OUR DEVELOPER PARTNERS, SUPPLIERS OR LICENSORS HAVE ANY LIABILITY ARISING OUT OF OR IN ANY WAY CONNECTED TO OUR PRODUCTS, INFORMATION OR SERVICES.
Certain jurisdictions do not allow limitations of liability for incidental, consequential or certain other types of damages; as such, the limitations and exclusions set forth in this Section may not apply to you.
13.1. General. This Section applies to any Dispute except for Disputes relating to the enforcement or validity of our intellectual property rights. The term “Dispute” means any dispute, action or other controversy between you and us concerning these Terms, the Services or any product, service or information we make available to you, whether in contract, warranty, tort, statute, regulation, ordinance or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.
In the event of a Dispute, you or we must give the other a Notice of Dispute, which is a written statement that sets forth the name, address and contact information of the party giving it, the facts giving rise to the Dispute, and the relief requested. You must send any Notice of Dispute by U.S. Mail to Goodmates Customer Support, 1061 Market Street, 6th Floor, San Francisco, CA 94103. We will send any Notice of Dispute to you by U.S. Mail to your address if we have it, or otherwise to your email address. You and we will attempt to resolve any Dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, either you or we may commence arbitration. You may also litigate any Dispute in small claims court in your county of residence or San Francisco, California, if the Dispute meets all requirements to be heard in the small claims court. You may litigate in small claims court whether or not you negotiated informally first.
13.2. Binding arbitration. If you and we do not resolve any Dispute by informal negotiation or in small claims court, any other effort to resolve the Dispute will be conducted exclusively by binding arbitration as described in this Section. Instead, all Disputes will be resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the Federal Arbitration Act. Any court with jurisdiction over the parties may enforce the arbitrator’s award.
13.3. Class action waiver. To the maximum extent permitted under applicable law, any proceedings to resolve or litigate any Dispute in any forum will be conducted solely on an individual basis. Neither you nor we will seek to have any Dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity. No arbitration or proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings. If this waiver is found to be illegal or unenforceable as to all or some parts of a Dispute, then it won’t apply to those parts. Instead, those parts will be severed and proceed in a court of law, with the remaining parts proceeding in arbitration.
13.4. Arbitration procedure. Judgment on the award may be entered by any court of competent jurisdiction. The parties waive their right to commence any action or judicial proceeding in connection with a dispute hereunder, except for purposes of:
(i) recognition and/or enforcement of the arbitration award or any other decision by the arbitral tribunal,
(ii) obliging the other party to participate in the arbitration proceedings,
(iii) requesting any type of conservative or interim measure in connection with the dispute prior to the constitution of the arbitral tribunal,
(iv) requesting the appearance of witnesses and/or experts, and/or
(v) requesting that any information and/or documentation discovery be complied with. By agreeing to this binding arbitration provision, you understand that you are waiving certain rights and protections which may otherwise be available if a claim or Dispute were determined by litigation in court, including, without limitation, the right to seek or obtain certain types of damages precluded by this arbitration provision, the right to a jury trial, certain rights of appeal, the right bring a claim as a class member in any purported class or representative proceeding, and the right to invoke formal rules of procedure and evidence.
13.5. Claims or Disputes. Must be filed within one year. To the extent permitted by applicable law, any claim or Dispute under these Terms must be filed within one year from the date of the cause of action. If a claim or dispute isn’t filed within one year, it’s permanently barred.
13.6. Equitable Relief. You agree that we would be irreparably damaged if these Terms were not specifically enforced. Therefore, in addition to any other remedy we may have at law, and notwithstanding our agreement to arbitrate Disputes, we are entitled without bond, other security, or proof of damages, to seek appropriate equitable remedies with respect to your violation of these Terms in any court of competent jurisdiction.
These Terms constitute the entire agreement between you and us pertaining to the subject matter hereof and supersede all prior or other arrangements, understandings, negotiations and discussions, whether oral or written. These Terms cannot be modified by you, and may only be modified by us as provided above. Our failure to require or enforce strict performance by you of any provision of these Terms or to exercise any right under them shall not be construed as a waiver or relinquishment of our right to assert or rely upon any such provision or right in that or any other instance. The provisions of these Terms are intended to be severable. If for any reason any provision of these Terms shall be held invalid or unenforceable in whole or in part by any court of competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of the Terms, which shall continue to be in full force and effect. Section titles in these Terms are for reference only and have no legal effect.
No right or remedy of ours shall be exclusive of any other, whether at law or in equity, including without limitation damages injunctive relief, attorneys’ fees and expenses. We may assign these Terms, in whole or in part, at any time without notice to you. You may not assign these Terms or transfer any rights to use the Services or App. You consent to our providing you notifications about the Services or information the law requires us to provide via email to the address that you specified when you created your Account. Notices emailed to you will be deemed given and received when the email is sent. If you do not consent to receive notices electronically, you must close your Account. These Terms are solely for your and our benefit, and not for the benefit of any other person, except for our successors and assigns.
A printed version of these Terms and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.